Shipping & Returns
Shipping Policy
We process all orders within 1–3 business days after payment confirmation. Most orders to the United Kingdom are delivered within 5–10 business days, depending on carrier availability and local delivery conditions.
Once your order has been shipped, you will receive tracking information so you can follow your delivery in real time. During peak seasons or holidays, shipping times may vary slightly.
Return & Exchange Policy
We want you to feel confident shopping with Nestium. If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery so we can review your request.
Due to the nature of international fulfillment, returned items must be unused and in original condition. Certain items may not be eligible for return for hygiene or safety reasons.
For assistance, simply contact our support team with your order number and photos (if applicable), and we’ll work to find the best solution as quickly as possible.